Four Points by Sheraton Downtown Dubai

Rated 4.1 of 5
Mankhool Road, 4C Street, Bur Dubai
+971 4 354 3333
fourpointsdowntowndubai.com

Dubai Hotels

Travel Dates
Guests
Probably one of the nicest Four Points I have stayed at ( and I have a fair share under my wings). Rooms are ample, mine had a separate kitchen area with a washer and dryer. The buffet at the restaurant was very diverse and all the food I had was very good. The fitness room is rather large for a hotel and complements with a moderate size pool at the top floor.
All our requests were fulfilled. Nice big rooms. Child cot was provided. Room is child safe. Housekeeping and in house services were prompt and courteous.
The hotel reflected Five Star standard and was exceptional with the entire team of staff. The room and toilet was clean and and bed were extremely comfortable. Mr. Thilan from the concierge was remarkable who welcomed us with a broad smile and assisted with the luggage. Breakfast was excellent. However, the dinner was not up to the mark.
Friendly staff. Rooms are spacious. Food is ok (not great). Good gymnasium and pool. Main drawback is location. Not in walking distance to food and attractions.
Personal is nice when there is nothing to complain about, but as soon as you have a complain they become arrogant and disrespectful. Concrete example: I just had multiple times a cigarette smoke smell in my room. When complaining I just received the arrogant answer that I "must be wrong since it's forbidden to smoke in the rooms". After various complaints they *finally* decided to talk with the guy next door who admitted was smoking... But worse: it happened a second time and they just reacted the same! Seriously, not everything is under their control and if guests are acting selfishly it's not their fault, but then they should 1. act upon that, and 2. do not treat other guests disrespectfully! This behavior is really unprofessional and not up to the 4 stars of the hotel.

Rated 4.0 of 5
Mankhool Road, Near Al Fahidi Metro Station, Bur Dubai
+971 4 359 8888
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Rated 3.3 of 5
Al Mankhool Rd,Bur Dubai
+971 4 351 8518
panoramahoteldubai.info
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Rated 4.1 of 5
Sheikh Khalifa bin Zayed Road, BurJuman Business Tower - Al Karama
+971 4 352 4444
rotana.com
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Rated 3.0 of 5
Al Mankhool Rd
+971 4 352 2555
jormandhotels.ae
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Rated 4.2 of 5
Sheikh Khalifa Bin Zayed St, Opp Burjuman Center, Bur Dubai
+971 4 377 1111
parkregiskriskin.com
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Rated 3.5 of 5
Al Fahidi Street, Bur Dubai
+971 4 353 4300
astoriahoteldubai.com
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Rated 3.9 of 5
Khalid Bin Waleed Rd
+971 4 393 9911
wyndhamhotels.com
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Rated 4.1 of 5
Al Fahidi Street,Bur Dubai, Opposite Dubai Museum
+971 4 351 9111
arabiancourtyard.com
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Rated 3.5 of 5
Baniyas Street,Dubai Creek,Al Ras,Deira, Behind Public Library
+971 4 225 1122
stgeorgedubai.ae
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Rated 3.9 of 5
Baniyas Rd, Near to Deira Twin Towers, Deira
+971 4 222 7111
carltontower.net
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