Grand Excelsior Hotel Deira (formerly Sheraton Deira)

Rated 3.9 of 5
Al Muteena Street, Deira
+971 4 268 8888

Dubai Hotels

Travel Dates
My stay in your hotel was AMAZING! My first contact was with the security and then to one sweet lady called Monika on arrival . Perfect reception. Breakfast was excellent ! housekeeping, perfect! Reminders lovely! In all , everything was just on point. Thumbs up to all the staff of Grand Excelsior hotel. If I have to do Dubai again! I will do Grand Excelsior hotel!
We have been only staying at this hotel since 2005 and we always had a wonderful experience. We have just come back from 9 nights stay in August 2017. I cannot praise enough, the whole hotel staff from hotel Manager Mr Rahul to porters, kitchen staff and room service they all looked after our interests and thanks to Mr Rahul we had a late checkout at no extra cost. The location of the hotel is good very close to Dubai Airport and restaurants, gold souk is very close. The hotel serves buffet breakfast and the choice is very good thoroughly enjoyed it. see you soon.
Very beautiful but very noisy... Too much noise coming from the buffet and the kitchen even if you are in the 4th floor.. The club and the bar at the 5th are crowded however the quality of people is really...terrible. Very close to the airport and deira center...
Old hotel but with all modern amenities. Very good service. Very good ambiance . Very pleasent and helpful staff. Value for money. It is a four star hotel but beat a normal five star in every thing. Has restaurents. Night clubs . Benquets. Steam room . Health club.swimming coffee shop. Free wi fi.
Old hotel with unpleasant smell. The stuff friendly and helpful but not well organized and need better management. Room specious but not decorative. You don't feel much you in 4 star hotel room

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Rated 3.9 of 5
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